Album Unavailable

[Dunbar34]

Can you tell me why Kendrick album is unavailable for me to listen?

[runs_with_sciss]

How would I know?

[Carlarosemccall]

Help! I’ve been listening to an album for some weeks now. I’ve also downloaded it. Today I went to play the album and it says, album not available. Even songs from that album added to a different play list…. What the heck?!? 

[AdamPandora]

@Carlarosemccall What is the name of that album, and what artist is it by?

Can you please send me a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

[AlyssaPandora]

Hi there, @Dunbar34. 👋

Are you looking for Kendrick Lamar's newest album, Mr. Morale and The Big Steppers (Explicit)?

If so, you can find that album here. 

If you're receiving an error message, would you mind taking a screenshot of what you're seeing?

Let me know how it goes. 🎧

[Carlarosemccall]

Carla Rose McCall
M.Ed. Equity and Diversity

[AdamPandora]

@Carlarosemccall To clarify, are you the artist Carla Rose McCall?

Also can you please send me a screenshot of what you're seeing?

Thanks again for working with me on this. 

[Carlarosemccall]

I am not an artist I’m a paying customer and I’m trying to find out why this alumni is no longer available. I’ve never seen this unavailable error message. Even my downloaded version is unavailable. What’s going on?

This a screen shot with what I see

Carla Rose McCall
M.Ed. Equity and Diversity

[AdamPandora]

@Carlarosemccall You won't be able to send us the screenshot via email.

Please open this Community thread in a web browser, and then click on the camera icon in the Reply box to attach the screenshot:

Thanks again for your help with this!

[classic-rocker]

i have the same issue with a different artist with serval different album titles