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Album list failing to load.

Tydizzle
Local Performer

I have been having this issue for months. Where I cannot look an any artist's entire catalogue of music. I click on view full list of albums and all it does is load endlessly. But my phone service is working just fine with streaming.

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3 Replies

AdamPandora
Community Manager
Community Manager

@Tydizzle Would it be possible to send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

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Tydizzle
Local Performer

Screenshot_20201228-175747_Pandora.jpg

Screenshot_20201228-175741_Pandora.jpg

  

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AdamPandora
Community Manager
Community Manager

Thanks for sending that over, @Tydizzle.

Does this only happen when streaming Pandora on your phone? If you haven't already done so, can you please try and reproduce this issue after signing into your account on a computer?

In the meantime, I recommend running through the following troubleshooting steps on your Android device: Troubleshooting for Android Devices

Let me know how it goes.

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