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Cannot remove an artist I accidentally added to a station, what do I do?

jazzie366
Local Performer

Here is the link to what I am talking about. I made a short gif showing what I mean, if I click the, "more" option, nothing happens, which is pissing me off as I really do not want this station to be altered. I know I can just re-create it, but I do not want to have to go and make all the thumbs again, that would be a real hassle.

Any help on this would be appreciated.

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11 Replies

AdamPandora
Community Manager
Community Manager

@jazzie366 Could you tell me a bit more about what is happening?

Are you listening from:

    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?

Also, what is the name of the station you are having trouble removing that artist seed from?

Let me know.

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Tesdal
Local Performer

I am having the same issue. Listening from a Windows computer, from the website, using chrome.

When I click on the "more" options, it is just a blank white box.

The issue persists when using Microsoft explorer.

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AdamPandora
Community Manager
Community Manager

@Tesdal What is the name of the station, and the name of the artist seed you need help removing?

Let me know.

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pahdidl
Local Performer

I am having this issue. It's very frustrating. I can remove a song but not artists.

Windows 10, tried Firefox and Edge. Same result.

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AlyssaPandora
Community Manager
Community Manager

Hi, @pahdidl. 👋

Could you share more details about what you're experiencing?

Which station(s) are you noticing this with?

Which artist seed(s) would you like to remove from the station?

Let me know. 🎧

Alyssa | Community Manager
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Melodia
Local Performer

Also been having this same issue. It seems to happen when there's no actual music by an artist in Pandora's database (or at least not accessible any more). 

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AdamPandora
Community Manager
Community Manager

@Melodia I'm happy to look into this.

What is the name of the station, and the name of the artist seed you need help removing?

Let me know.

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Melodia
Local Performer

Well it's obviously more than just a specific issue for one specific station and artist, but in this case my station is 'Full Throttle' and the artist is 'Charles-Valentin Alkan' (of which there's two entries on there because I can't remove one of them)

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AdamPandora
Community Manager
Community Manager

@Melodia I've gone ahead and removed that artist from your station on my end.

Hope this helps!

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Melodia
Local Performer

It still doesn't fix the underlying issue with has been one for at least four years now.

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AdamPandora
Community Manager
Community Manager

@Melodia I definitely understand your frustration.

While there isn't a way for you to remove those artists, feel free to reply back to this thread and we're always happy to help out on our end.

Thanks for being a part of the Community! :pandora:

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