Cant pull up playlist

[Loukunselman70]

Cant pull up playlist

[AdamPandora]

@Loukunselman70 Nice to see you around the community. 👋🏽

Playlists are only an option with Pandora Premium - I'm showing the Pandora account connected to your Community profile is currently set up with the free service.

Could you tell me a bit more about what is happening? Is the issue that you are unable to locate your collected radio stations?

If so, are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
  
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
  
2. If you are on a device, what is the make and model (and carrier, if applicable)?
   
3. Is there an error message? If so, what does it say?
   
4. Can you provide me with a screenshot of what you're seeing? 
   

Thanks for working with me on this. 🤝

[Lortad]

I am using my iPhone 

Is Pandora off line

[AdamPandora]

@Lortad I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

[Qaylendavis19]

It is showing that my playlist is not there

[AdamPandora]

@Loukunselman70 It looks like the Pandora account connected to your Community profile was created for the first time yesterday (01/07/22).

This likely means your original account containing your collection is registered under a different email address.

I recommend signing out of Pandora, and then signing back in using the email address associated with your original account.

Let me know how it goes.