Collected stations keep being removed

[bo_beer]

Why does my collected stations keep being removed from my account?

Moderator edit: edited title for clarity

[AdamPandora]

@bo_beer Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
  
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
  
2. If you are on a device, what is the make and model (and carrier, if applicable)?
   
3. Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)
   

Thanks for your help with this. 

[fats2drv]

I am on windows and the website. free listener. I put in Christmas stations and they show collected when I look at them, but the are not in the collected stations.

[AdamPandora]

@fats2drv Can you please send me some screenshots of what you are seeing?

I'd like to see screenshots of:

• the station showing that it is collected
• your collection where that station is missing

Thanks for working with me on this. 🤝