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Collection was deleted

Jerrydee30
Local Performer

I dont know how it happened but my playlist and collection was deleted please help 

Moderator Edit: Edited title for clarity

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1 Solution

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AdamPandora
Community Manager
Community Manager

@Jerrydee30 I recommend signing out of Pandora, and then signing back in to make sure you are logged into the correct account.

If your collection is still missing, can you please do me a favor and send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

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5 Replies

AdamPandora
Community Manager
Community Manager

@Jerrydee30 I recommend signing out of Pandora, and then signing back in to make sure you are logged into the correct account.

If your collection is still missing, can you please do me a favor and send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

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Bagel
Local Performer

I'm a different person but have same issues.  Years in the making it's gone.  anything I can do?

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AdamPandora
Community Manager
Community Manager

@Bagel I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

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MountainMan42
Local Performer

Yeah, my collection is missing also.  Sign in. Sign out.  Scream.  Yell.  Curse.  Swear.  Nothing works.  My are listeners WARNED of pending changes.  Who decides to delete collections.  I am not impressed, whatever the reason.  Shame on Pandora.

 

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AdamPandora
Community Manager
Community Manager

@MountainMan42 I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

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