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Content doesn't load in For You

JoshBranJones
Diamond in the Rough

Good morning folks,

It's not just me right? Go to Browse, and Pandora's Genre Stations are no longer there??

On desktop, the Genre stations section is gone completely! And Decades stations too!
Featured Playlists, Top Stations, Moods and Activities, Trendsetters: Artists on the Rise, Top Artists, Recommended Podcasts, New Music; they're all still there.
And yet half the categories on "Moods and Activities" are gone too! (e.g. Brunch, Chill, Cooking, Dinner Party, Focus, etc)

On mobile, I can go to Browse, I can go to Genres, I can select any of them and see New Releases, Exclusive Stories With Artists, Top Songs This Week, etc.
But if one scrolls down and presses "See all stations in __________" they'll get this error:

JoshBranJones_0-1632752608964.png

 

I've noticed Genre Stations' absence for about a week. What happened to them?

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6 Replies

AdamPandora
Community Manager
Community Manager

@JoshBranJones Thanks for reporting this on the Community.

We are aware of this issue and are working on it.

Thanks for your patience in the meantime!

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JoshBranJones
Diamond in the Rough

Thanks @AdamPandora . I do want to emphasize that it's bigger than just my mobile "For You" though. I first noticed that Genre, Decades, and Mood stations were missing on the desktop Browse; even if I wasn't using my account.

Happy you're aware of it. Hope it will be fixed.

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JoshBranJones
Diamond in the Rough

UPDATE: "Browse Genres" stations and "Decades" stations are back on desktop!
However most of the "Moods and Activities" stations are still MissingInAction.

And on mobile, that error I previously posted still appears.

AdamPandora
Community Manager
Community Manager

Thanks for the update, @JoshBranJones. 🤝

I'll make sure to pass your feedback along to our engineering team.

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rafalko6
Local Performer

I'm having the same on iPhone - so it might be on server side.

AdamPandora
Community Manager
Community Manager

@rafalko6 Can you please do me a favor and send over a screenshot of the error message you're seeing?

Thanks for working with me on this. 🤝

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