Explicit Content filter is not working

[FrostLab]

Both of these were experienced while listening on my Samsung Galaxy Note 9 on the station I've called "Dubstep/Electronic (MINE)" while using the standard "My Station" mode.

Artist: Distrikt

Title: Breathe Life (original)

 

Artists: Datsik & Flux Pavilion

Title: Crunch

I couldn't find the setting in my profile to double check that it hadn't been inadvertently disabled, but I know I've never purposefully set it to allow explicit content, so it's pretty messed up that this keeps happening.😑 It's like people are trusting tags when curating this stuff instead of actually listening to the music or some such thing. This is also one of the many reasons I refuse to pay for any other service tier.

A previous response to one of my responses advised that yall can't look into this if the incident is too old, but it didn't give a threshold.  So, how old is too old to report, plz?

Edit(2023-8-31): I've since found & double-checked my profile setting & confirmed that it is indeed set to NOT allow explicit content. It'll be nice when it functions reliably.

Also, I've still not received an answer about the time threshold. It'll also be nice when we can get folks who can be less laser-focused on a single part of multi-part post/thread responding to/answering inquiries.

[alepine]

Good morning, I am a teacher and am having the same problem.

[AdamPandora]

@alepine If you are experiencing issues with this, please follow up with the information requested in the accepted solution.

Thanks for working with me on this.

[Daniellerenee]

I have the settings applied and it is letting my 10 year old listen to Sublime with full explicit lyrics 

[MariaPandora]

Hi @Daniellerenee 

Welcome to the Community!

The explicit filter removes explicit language but not content on your stations. This means that you still may encounter adult themes and situations.

Also, the explicit filter will only apply to your stations; it doesn't apply to podcasts or any on-demand content. You can identify podcasts or songs with explicit language by a red "E" label in the episode/song title.

So, to avoid listening to any explicit song on demand, I'd suggest to verify it is the clean version or that it doesn't has the red "E" label before you press Play.

That said, if you are listening to the explcit version of the song when using your stations, please follow up with the information requested in the accepted solution.

Thanks for working with me on this.

[Elprez44]

I have the explicit filter on and curse words still come through but not all songs that are marked explicit. It’s random chaos, I have to listed to a song before adding to a playlist. 

[AdamPandora]

@Elprez44 The next time this happens, please thumb down the explicit track(s), and make sure to grab a screenshot(s) of the now playing screen.

Once that is done, can you please follow up with the requested info below?

• The device you are using to stream Pandora:
• The name of the station where this occurred:
• The name(s) of the artist(s):
• The title(s) of the explicit track(s):
• Confirmation that you were able to give the explicit track(s) a Thumbs down:
• Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts?:
• A screenshot of the explicit track that plays on your station:

Thanks for working with me on this. 🤝

[Sbarry65]

I am also unable to stop explicit songs from showing up when I search for titles. Is this on purpose?

[AdamPandora]

@Sbarry65 Unfortunately, you won't be able to prevent explicit tracks from appearing in your search results.

The explicit filter will only apply to songs that play on your stations; it doesn't apply to playlists you create, or those created for you by Pandora. Also, It doesn't apply to podcasts.

When searching for content, you can identify explicit tracks by a red "E" label. To keep explicit songs or podcasts from your collection, avoid adding those with that label.

In the meantime, if you'd like to see that option added to the service, I recommend creating a new thread in our Ideas board here.

I hope this helps explain.

[Killtd]

I have the explicit filter on and I have albums that I have collected but the filter does not work. Even when it goes into autoplay after the album explicit songs still play unfiltered.

[AdamPandora]

@Killtd Nice to see you around the community.

Still able to add explicit albums added to collection:

The explicit filter will only apply to songs that play on your stations; it doesn't apply to playlists you create, or those created for you by Pandora. Also, It doesn't apply to podcasts.

There also is not a way to prevent explicit tracks from appearing in your search results.

When you're searching for songs or albums, curating playlists, or searching for podcasts, you can identify explicit tracks by a red "E" label. To keep explicit songs or podcasts from your collection, avoid adding those with that label.

---

Explicit tracks still play in AutoPlay:

When it comes to AutoPlay, the explicit filter is dependent on the content that was played prior to the app transitioning into AutoPlay.

So if you are listening to an album that is marked as explicit, AutoPlay will include explicit tracks.

However if you are listening to an album that is marked as clean, then AutoPlay will not play explicit tracks.

I took a look at your recent listening history and can see that your most recent AutoPlay sessions were started with the following explicit content:

• My Darkest Days (Deluxe Edition) by My Darkest Days
• Planet Zero (Explicit) by Shinedown

I hope this helps explain.

[Soundmn_2]

Hi again Adam, 

I've got another one for you. 

Station is Sickick radio

My station

Thumbs down. 

DJ Fixx - STFU

I think you can tell from the title where this is going, but, the lyrics are filled with shut the f### up repeated regularly.

Thanks for the help. 

John 

[AdamPandora]

@Soundmn_2 I have escalated your feedback to our curation team so they can further investgiate.

Thank you for reporting this.