While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
Hearing music on your stations that are out of place?
Check out the accepted solution below to get things back on track! ⬇️
Make sure to review your station. When stations are playing songs wildly out of place, or songs that aren't fitting within that station's sound, you should check your station definition and edit any Thumb ratings or seeds that may be adversely affecting the playlist.
For general tips and troubleshooting on creating better stations, check out this thread.
If your station is still playing tracks that are out of place after running through the troubleshooting steps linked above, we'd be happy to help look into it further.
Please create a new thread in the My Collection space with the following information:
The next time an out of place track plays on your station, please give the track a thumbs down and write us back with the following:
Thanks everyone!
Make sure to review your station. When stations are playing songs wildly out of place, or songs that aren't fitting within that station's sound, you should check your station definition and edit any Thumb ratings or seeds that may be adversely affecting the playlist.
For general tips and troubleshooting on creating better stations, check out this thread.
If your station is still playing tracks that are out of place after running through the troubleshooting steps linked above, we'd be happy to help look into it further.
Please create a new thread in the My Collection space with the following information:
The next time an out of place track plays on your station, please give the track a thumbs down and write us back with the following:
Thanks everyone!