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How to revert back to stations?

jekylczar
Underground

I'm not sure what happened, but all of my playlists that i've had for years are now only showing as Thumbs Up playlists..so when I play them I'm not getting new music, and I have to go in and select Shuffle each time or it just plays them in order.  Help!

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@jekylczar To clarify, are you looking for your collected stations with those names?

If so, you can sort your collection by Stations.

You can even sort your Stations a step further by A-Z or even Most Listened:

Screen Shot 2022-09-23 at 5.39.17 AM.png

Let me know if this helps.

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AdamPandora
Community Manager
Community Manager

@jekylczar I'm happy to look into this for you.

Please let me know the names of some of your playlists that are now missing from your collection.

Additionally, please send me a screenshot of what you are currently seeing.

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this. 🤝

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jekylczar
Underground

Attached is a snapshot of my playlists as they look nowScreenshot from 2022-09-22 14-24-05.png

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GeraldPandora
Pandora Moderator - Emeritus
Pandora Moderator - Emeritus

Hi @jekylczar,

Thanks for sending that screenshot. I have recovered the following playlists for you:

  • The Drop
  • More To Love 2021
  • More To Love 2020
  • What You Loved 2021
  • What You Loved 2020
  • Your Pop Soundtrack
  • Your Soul Soundtrack
  • Your Indie Folk Soundtrack

Keep in mind that you might have to restart your web browser or mobile app to see the changes and you should see it in your collection soon.

If there were any other playlists you would like us to recover please let us know and we'll get to it!

Hope this helps!

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

jekylczar
Underground

Thanks, I appreciate the effort, however these don't look like any playlists I've created.  Each of my playlists should be named the same as in the screenshot, except without the Thumbs Up at the end...I don't know how these got changed

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AdamPandora
Community Manager
Community Manager

@jekylczar To clarify, are you looking for your collected stations with those names?

If so, you can sort your collection by Stations.

You can even sort your Stations a step further by A-Z or even Most Listened:

Screen Shot 2022-09-23 at 5.39.17 AM.png

Let me know if this helps.

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jekylczar
Underground

Ahhh!  Thank you...I was looking at playlists instead of stations...thank you!!

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AdamPandora
Community Manager
Community Manager

Always happy to help, @jekylczar😎

Thanks for being a part of the Community!

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