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Mobile: Thumbprint Radio inspired by 0 thumbs

UkuleleJim
Opening Act

I am having this same problem. It went from “Music inspired by your 5000+ thumbs” to “Music inspired by your 0 thumbs” as I was looking at it. Can I get a fix please?

Also, I don’t seem to have a My Thimbs Up playlist. 

Moderator Edit: Edited title for clarity

Labels (3)
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24 Replies

AdamPandora
Community Manager
Community Manager

@121681350 Thanks for writing back with that. I've sent this over to our engineers. This information is really valuable, and helps us determine what might be happening.

We really appreciate your patience in the meantime!

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121681350
Underground

Any ideas on when this might be fixed? Would like to be able to use the station properly again

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AdamPandora
Community Manager
Community Manager

@121681350 Unfortunately, this issue is still being investigated by our engineering team.

Thanks again for your patience in the meantime. 🤝

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austin392
Local Performer

Thumbprint radio station showing 0 thumbs up and 90 thumbs down. however I have 354 thumbs up across all stations. It used to work correctly but I think it stopped when I subscribed to Pandora. this is the main station I listen to.

please help 

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AdamPandora
Community Manager
Community Manager

@austin392 I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!

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