Music interruptions.

[CharleneFreema6]

Each time I play one of my stations and when I'm in the room, it cuts off and sends me right back to collections and I've dealt with this multiple times during the day and doesn't play consistently like previously.

[AdamPandora · Accepted solution]

Sorry for the trouble, @CharleneFreema6.

I do see you have an open case with our support team regarding this issue.

To help avoid any confusion or crossed communication between multiple agents and the community, I recommend continuing to work directly with the support agent through your existing email case.

Thanks for being a part of the Community!