Music stops

[Knk333]

Why is my music stoping after 2 mins of play?? It just started doing this. The sleep timer is off. I have to hit play every single 2 mins!! Pls help I need my music! 

[AlyssaPandora · Accepted solution]

@Knk333 Thanks for your post!

• What is the make and model of your device?
• Are there any error messages popping up?

Let me know.

[jeffkemp5280]

same problem, sometimes I can't even listen to 1 song, hit forward to start another song then maybe I'll get through another song if I'm lucky

[AdamPandora]

@jeffkemp5280 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Is there an error message? If so, what does it say?
4. Can you provide me with a screenshot of what you're seeing? 

Thanks for working with me on this. 🤝

[BigAl261]

DESKTOP-1V42P16

There are no error messages.

[AdamPandora]

@BigAl261 To clarify, are you also having issues with the music stopping on your computer every 2 minutes?

If so, are you listening from:

• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?

Let me know.