My Thumbs Up playlist repeats songs before cycling through full playlist

[jecruice]

Hi Erick, My thumbs up list will only play a few songs, maybe a dozen or so and then start over. I never get to hear the other songs of over 1,000 on the list. There is also no option of thumbing down(removing) a song from the list as our taste of music changes over time. thank you. Jerry and Marsha in Oklahoma

Moderator Edit: Edited title for clarity

[AdamPandora]

@jecruice Nice to see you around the community.

My Thumbs Up playlist repeats tracks before cycling through entire playlist:

I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

Does this occur on your phone, or when listening on a computer?

When you shuffle your My Thumbs Up playlist, does it repeat tracks before cycling through every song in the playlist?

If so, does this happen during the same listening session?

Or for example does it happen when you shuffle the playlist in the morning, exit the app, and when you play Pandora later in the day, My Thumbs Up playlist will repeat a track that played during your earlier listening session?

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

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Unable to provide thumb ratings on playlists:

It's true that there is not an option to thumb down tracks on playlists.

This being said, you do have the option of manually removing tracks from the playlist that you no longer want on it.

You can find instructions on how to do so here: How to edit playlist

I hope this helps!

[jecruice]

When playing my 'thumbs up' play list, it starts from the #1 song and will continue to play until around the 12th or 13th song and then jump back to the #1 song and repeat again. This is in one session over several hours of listening, I need to use the remote control to skip forward several songs past the replay point but after only 1 or 2 songs it will jump again back to the #1 song at the beginning of the list. We have over 1000 songs and would like to hear more than just the first dozen or so every time. We like to put the play list on in the afternoon and let it play through our streaming service on the tv. Thank you, Jerry & Marsha

[AdamPandora]

@jecruice Thanks for following up.

What is the make and model of your TV?

In the meantime, I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to try and reproduce this on your end.

Please make note of the date/time you begin playing the playlist on the first track, and then make note of the time that the playlist starts to repeat.

I appreciate you working with me on this.

[jecruice]

Adam, Hate to say it but we've had maybe 6 different big screens 2 different houses over the years and currently are down to using 2. All have the same issue with Pandora, when we play a station we have created and thumb up songs it works wonderful. However, when we go to our playlist and select the thumbs up station it acts as I previously typed. It's done that on every tv we have owned and have just lived with it. Now it's time to get it fixed or get rid of it.  Thanks again for your time, Jerry & Marsha

[AdamPandora]

@jecruice I definitely understand your frustration.

Unfortunately, we will need some additional information from you in order to look into this.

If you are up for it, please try and reproduce this issue on your end.

If it happens again, please make note of the date/time you begin playing the playlist on the first track, and then make note of the time that the playlist starts to repeat.

Thanks again for working with me on this.