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My six years of thumbing have all disappeared.

Local Performer

Where did they go and how do I restore them? I have been a member since January 2015 and a plus member for almost the same period of time.  Thousands of songs lost.  I'm very disappointed and I am considering cancelling my subscription if this can't be resolved. My phone and home audio are both samsung. My artists list is still present but no thumbs in any of them including the shuffle category.😪 

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Community Manager
Community Manager

@Bhipredsox Nice to see you around the Community.

I took a look at some of your stations on my end, and I'm seeing that your thumb ratings are still there.

Here is what I am seeing on your Bob Marley Radio station for example:

Screen Shot 2021-02-01 at 8.50.53 AM.png

Could you please send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

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