No shuffle button

[Lonewolf]

Have no Shuffle option on my page

[AdamPandora]

@Lonewolf It looks like you already have an open case with our support team.

If you need further assistance with this, you can reply directly to the existing email thread you have with support, and they will be happy to help. 

Hope we continue to see you around the community 🎶

[LAMONTCRANSTON4]

I have the same problem but have not been able to open a case

[AdamPandora]

@LAMONTCRANSTON4 I'm happy to look into this further with you.

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
  
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
  
2. If you are on a device, what is the make and model (and carrier, if applicable)?
   
3. Is there an error message? If so, what does it say?
   
4. Can you provide me with a screenshot of what you're seeing? 
   

Thanks for working with me on this. 🤝