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Option to create a station is greyed out

oatraa
Opening Act

Why is there no ability to make or start a station with the group Blackbriar or one of their songs?

Looking forward to it, hopefully soon,

Thank you

 

Jim R

Moderator Edit: Edited title for clarity

Jim R
Labels (2)
98 Replies

pjburk01
Local Performer

I'm unable to create a station from the artist Tyler Burkhardt. The "start station" button is greyed out.

Link to artist page: https://www.pandora.com/artist/tyler-burkhardt/AR335dfPZJ2jZXq

0 Kudos

pianotwede
Local Performer

Hi team, I am unable to start a station for Brandon Twede. Can you look into it. Thank you!
https://www.pandora.com/artist/brandon-twede/AR4kt4lrX4rXrmX

 

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AdamPandora
Community Manager
Community Manager

@pjburk01 @pianotwede I've passed your feedback along to our curation team for further review.

Also for future reference, if you are an artist/creator and need assistance with content you have on Pandora, check out our Pandora for Creators Community.

Thanks for reporting!

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Juggalettemora
Local Performer

Same issue with the artist Corporate Avenger and all their songs. It's frustrating to be paying for something I can't use how I want. Fix this please! 

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AdamPandora
Community Manager
Community Manager

Thank you for reporting this, @Juggalettemora.

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Starblazerent
Local Performer

Does anyone at Pandora know how to solve the greyed out issue. We're attempting to play Dj Black Charm songs.

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LTSings
On the Rise

Two more albums that have the option for stations greyed out are "Means Something to Me" by Tate Emmons & "Lovin' Feelings" by David Tobin & Jeff Meegan. Please fix these so I can start a station with these albums. Thanks. 

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AdamPandora
Community Manager
Community Manager

@Starblazerent I've passed your feedback along to our curation team regarding that artist.

@LTSings I've passed your feedback along to our curation team regarding the artist Tate Emmons.

I do see that a station can be created for Jeff Meegan & David Tobin - you can create a station here.

To clarify, you can't create stations based off of an album, only an artist or a song.

Hope this helps!

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muddymutty
Local Performer

The band Junie & TheHutFriends has the radio option greyed out. Also, there are two pages for the artist in the search results, which should probably be merged together. 

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TannerPandora
Moderator
Moderator

Hi @muddymutty 

I've passed this along to our curation team for review. Thanks for letting us know.


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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lonadar
Local Performer

Attempted to generate a station with Madelyn Mei's music, specifically by artist as well as the songs "Cryptid" and "Sheep in Wolf's Clothing".  Grayed out.

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TannerPandora
Moderator
Moderator

Hi @lonadar 

I've let our curation team know and they will review as soon as they can. Thanks for the heads up!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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DreK
Local Performer

Hi, 

I cannot get Brian Koenig or Super Guitar Bros added to any of my current stations, nor can I create a new station with them. Please help! ☹️

Thanks!

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Lozmercenary002
Underground

Hi,

I listen to music from all over the world, so I like adding all of that music to stations based on how the songs/artists make me feel.  I wanted to add some of these artists to a station I already have but every time i try to add them or a specific song, it says there's "unexpected technical difficulties" but these difficulties never seem to go away.  Is this a licencing issue or am I in the wrong country to play these songs?  Is there a way to add them so I can listen?  A recent example of this is when I tried to add Gordiy Starukh from Ukraine.  This issue does seem to happen more with international artists and up-and-comers than American artists or artists that are already super popular in America.

Thanks.

 

Edit: all of the artists/songs I try to add are available by themselves on their artist page, but not through Add Variety, even though they do in fact show up in the search, both in their native language and English.

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AdamPandora
Community Manager
Community Manager

@DreK I've passed your feedback along to our curation team for further review.

Thanks for reporting!

AdamPandora
Community Manager
Community Manager

@Lozmercenary002 I moved your post over to this existing thread: Option to create a station is greyed out

Your feedback regarding the artist Gordiy Starukh has now been escalated to our curation team so they can further investigate.

If there are any other artists you are unable to create stations for/add variety to existing stations, please provide me with a link to their artist pages on Pandora and I'll be happy to escalate those as well.

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Jondoe21
Local Performer

Whenever I try to add an artist with a smaller following (Brian Sauvè) to a playlist or radio station the artist is unable to be added. I can not start a radio station as him as the focus either as the app doesn't even allow his station to start, as it says an unexpected error has occurred, consistently. I would love to share the app and playlist/radio stations but can't due to this error.

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AdamPandora
Community Manager
Community Manager

@Jondoe21 Your feedback has now been escalated to our curation team so they can further investigate.

Thanks for your patience in the meantime!

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idontneedaname
Local Performer

Hi Adam, I got a new greyed-out-start-station artist for you to "elevate to your curation team" (who has not solved a single problem in this entire thread which started over a year ago).

Artist: Viva Belgrado
Link: https://www.pandora.com/artist/viva-belgrado/AR5bgZntfJ27mt9

EDIT: Found another one not an hour later. (And attached a photo)

Arist: Los Días
Link: https://www.pandora.com/artist/los-dias/ARntcxfldp53tm2

 

And before you say "Hope this helps," it only helps if you resolve the issue or answer why its happening. This entire thread is so useless; it feels like your full-time job is to copy-paste a generic "We'll look into that!" message to placate Community Support threads—try solving some.

SECOND EDIT: Added a screenshot from my notifications to prove that this has been an ongoing issue for at least FOUR YEARS. You archived the old thread and restarted it here to make it look like a more recent issue that you're trying to fix, but there has been absolutely no support for this issue. You just say "We'll escalate that," and then nothing happens. WHY IS THIS THREAD MARKED SOLVED, WHEN NOTHING HAS BEEN SOLVED. 

 

idontneedaname_0-1721111555888.png

idontneedaname_0-1721111814165.png

 

 

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