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Pandora going in and out this morning 12/13/22

crooney
Underground

Pandora going in and out this morning 12/13/22

Is anyone else experiencing Pandora going in and out this morning?  It will play a song for a few seconds, and then be out for 10-30 seconds-no sound.  This is frustrating!!!

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crooney
Underground

Hi Adam,

It turns out that it was our internet provider that is having a problem in our area.  My Pandora is back & coming in (for the moment right now).  I am sorry that I thought that it was your platform with the issues.  It is Charter/Spectrum that are the ones with the difficulties!!!

Pandora is working well now after I called our internet provider!!!

Thank you for the repsonse!

Merry Christmas Everyone!!!

Moderator Edit: Merged posts

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3 Replies

AdamPandora
Community Manager
Community Manager

@crooney Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Let me know.

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crooney
Underground

Hi Adam,

It turns out that it was our internet provider that is having a problem in our area.  My Pandora is back & coming in (for the moment right now).  I am sorry that I thought that it was your platform with the issues.  It is Charter/Spectrum that are the ones with the difficulties!!!

Pandora is working well now after I called our internet provider!!!

Thank you for the repsonse!

Merry Christmas Everyone!!!

Moderator Edit: Merged posts

AdamPandora
Community Manager
Community Manager

@crooney Glad to hear things are back up and running again.

We appreciate you reaching back out to provide us that update.

Thanks for being a part of the Community! :pandora:

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