“Pandora” playlist “The Drop” is not refreshing

[Luv1]

Good morning:  I believe Adam & Tanner helped me out last time. Last year, I had an issue where all my playlists from Pandora (ie light rock, country, etc) would not refresh weekly. Adam/Tanner spoke with engineers and was able to get everything working smoothly again. 

The issue I am having now is “The Drop” playlist which has the new music from favorite artists or artists like my favs, is not refreshing weekly. All the other playlists are working fine, refreshing weekly. 

Please advise and thanks in advance!

James

[AdamPandora]

@Luv1 Nice to see you around the Community. 👋🏽

I will check in again with our engineering team to see if they can take a closer look at this.

Thanks for your patience in the meantime! 

[Luv1]

Appreciate the feedback. Thank you again!

[AdamPandora]

No problem at all, @Luv1.

Thanks again for all your patience with this!

[Luv1]

Hey - from time to time I have this issue. My playlist “the drop” which is a pandora playlist of new music that has come out is not updating. The playlist usually updates 3-4 times a week. Can anyone from Pandora support help with this. Thanks in advance!

james

[AdamPandora]

@Luv1 I've escalated this over to the engineers who helped look into this issue previously.

Thanks for your patience in the meantime!

[Luv1]

Appreciate you Adam!  Have a great day!

[Luv1]

Hey Adam - happy Holidays!

I am following up on my message a little over a month ago. My drop playlist is still not updating. Please advise. 

thanks,

james

[AdamPandora]

I apologize for the delay on this, @Luv1.

Our engineering team is still investigating this issue, however I have passed along your additional feedback to them.

Thanks again for all your patience with this.

[Luv1]

Thanks Adam!

[jessejc]

Hi all, 

Every week I check “The Drop” playlist and the amount of songs is continuously decreasing. There have been no new songs for weeks now. Is there any help or tips to fix this?

Thanks!

[AdamPandora]

@jessejc I've added your feedback to the ticket we have open with the engineers who are looking into this.

Thanks for your patience in the meantime!

[patrick99]

Having the same issue as mentioned by OP, has been like this since October of 2021, is there any time frame on when this might be resolved? Thanks.

[AdamPandora]

@patrick99 Can you please send over a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

[Luv1]

Hey Adam - James here (Luv1). Going on 2 months and still “The Drop” playlist is not updating with new music :(. I’ve been a Premium member for several years now and I’ve never had it go out for this long. Please advise. 

thanks,

james

[handsonmac]

I’m having this issue too!

I thumbed up and down a few songs over a month now and the list shorted down to 4 songs. Since then, it hasn’t changed, no new music!

I'm a premium member too.

please help

thanks!!

[AdamPandora]

@handsonmac Thanks for providing that info.

I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!