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Playlist missing

Dylancsmith11
Local Performer

I reactivated my premium subscription and now one of my playlist are gone. Anyway to get it back

 

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6 Replies

AdamPandora
Community Manager
Community Manager

@Dylancsmith11 Sorry for the trouble.

What is the name of the playlist that is missing?

Let me know.


Adam | Community Moderator
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Dylancsmith11
Local Performer
Labor
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AdamPandora
Community Manager
Community Manager

@Dylancsmith11 Thanks for following up. I do not see any station or playlist that was deleted from your collection named Labor.

Is it possible the playlist was created under a different name?

Let me know.


Adam | Community Moderator
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Dylancsmith11
Local Performer
No only account I have and could it be Labor playlist
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AdamPandora
Community Manager
Community Manager

@Dylancsmith11 I can confirm there is no history of any playlist or station that has been created on your account with "Labor" in the name.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
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Dylancsmith11
Local Performer
Thank you for your email
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