When I try to Shuffle Stations I get this notice, We're sorry, but we can't find any more music to play on your station right now. Try switching stations.
It used it work and I my stations are checked, so I'm not sure what happened...
Moderator Edit: Edited title for clarity
Pandora Update 02/15/22:
We will be closing this thread from further replies as the root cause has now been fixed.
If you are still receiving this error when attempting to shuffle your stations on web, please post a comment on this thread: Various error messages when shuffling stations
Pandora Update 02/09/22:
Hi everyone! 👋
We recently made some changes to Shuffle - if you are receiving the "We're sorry, but we can't find any more music..." error when shuffling your stations, you'll need to go and re-select the stations you want included in your Shuffle to resolve this message.
To edit which stations are played during Shuffle on your iPhone:
There, you can select or deselect which stations you'd like to appear in your Shuffle by Station or Genre. Tap Save on the top right corner of your screen when done.
To edit which stations are played during Shuffle on your computer:
Stations with a blue shuffle icon will be included in the Shuffle rotation. Clicking on that icon will remove that station from your shuffle rotation.
You can customize the station included in your shuffle selection by:
Hope this helps!
@Cind3r1 Thanks for writing in and sorry that message keeps popping up.
I'm sure we can get the tunes flowing again. Can you answer a couple questions for me?
If this is happening on one specific device, please send:
This will give me a better sense of what's causing this, and we can go from there.
Let me know what you find out.
The Shuffle issue occurs on all my PC devices and my I-phone 7, (OS 14.4.1).
The issue appears to only be related to Shuffle, as I can play individual stations.
I have quite a few stations, so it would take way too much time to list them all for you. Most all of the stations are checked to be included in the shuffle. It used to work before, and I don't think I changed anything on my end.
It occurs on wi-fi and cell data.
I don't know what modes you are referring to...
@Cind3r1 I have created a ticket with our engineering team and passed along your feedback so they can help look into this further.
I will provide you with an update when I receive more information from them.
Thanks for your patience in the meantime! 🤝
@Cind3r1 I wanted to follow up on this.
While our engineers are still working on a fix for this, there is a slight workaround you can try out in the meantime.
Try only including 5 stations max when shuffling your stations and that should prevent the error message from appearing.
You can find instructions on how to customize your shuffle settings here.
I understand this is not ideal, however I will make sure to provide you with an update when our engineering team has released a permanent fix for shuffling all of your stations at the same time.
Thanks again for your patience!
@Cind3r1 Happy to hear that workaround is helping out in the meantime.
Thanks for your patience as our engineering team works on putting out a permanent fix to allow you to shuffle all of your stations at once again.
I am getting the same error message on my Win 10 PC and my iPhone, but it is only doing it on "Shuffle" stations. When going to the backstage for shuffle it says I have no likes or dislikes at all.