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RESOLVED (03/02/22): Podcasts: Recent Episodes Missing / Not Updating

AlyssaPandora
Moderator
Moderator

Pandora Update (02/17/22): Hey everyone 👋

We're aware that newer episodes of certain podcasts are missing and not updating properly.

If you're experiencing this issue, please provide the name of the podcast so that we can share this with our engineering team. They are currently working to resolve this issue.

Thank you for your patience during this process. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
Labels (2)
49 Replies

Ang11176
Underground

It’s also CNN and MSNBC, all news stations are having issues. 
Maybe they’re against all news 🤪

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AdamPandora
Moderator
Moderator

Thanks for the additional reports, @Ang11176!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Renagadegmtech
Local Performer

I noticed that a few of the podcasts I listen to haven't had any uploads on here for a week / week and a half now. Is there a reason for this? I have found  New uploads on other platforms but not here. I have always preferred Pandora as compared to other platforms.

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AlyssaPandora
Moderator
Moderator

Hi there, @Renagadegmtech. 👋

Thanks for posting about this, and sorry for any inconvenience.

I moved your post over to this existing thread: Podcasts: Recent Episodes Missing / Not Updating

Please see our update on this issue here.

Feel free to provide the names of the podcasts so that we can share this with our engineering team. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Olypnut
Local Performer

Up First, The Daily, and Left, Right, and Center aren't updating correctly for me. 

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jones814
Local Performer

Latest editions of the BBC Global News Podcast are frequently missing. Right now it's Saturday, and Thursday is the latest edition you have. 

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kittyd63
Local Performer

Ben Shapiro Show.  Dan Bongino Show.   Michael Knowles Show

 

 

 

 

 

 

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JennieMotto
Local Performer

Up First is missing 

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Carrie2654
Local Performer

You’re aware, so when will it be resolved?

matt05
Local Performer

It is not some podcasts.  it is all podcasts.  The Daily, The Journal, Political Gabfest, Fresh Air, Marketplace ... none of them are refreshing in my collection.  I am trying to switch to Pandora from Spotify but you are not making it easy.  I think theScreen Shot 2022-02-19 at 19.52.15.png

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matt05
Local Performer

I have also been trying to get some sort of support for 4 or 5 days.  The customer support chat is a bot with filters that limits what can be posted and then says someone will contact me by email.  I guess the community is an option but.  Sheesh.  This is such a fundamental bug and you have apparently known about it for days and still cant' reproduce it?  Makes me sad.  I am a pandora fan and would love to use you more.  But this is a very disappointing experience.  The super basic bug that has persisted for many days and the weak system for getting help or reporting an issue.  Both make me 😞

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jones814
Local Performer

It's Sunday, and you have BBC Global News Podcast from this past Friday playing. This has been going on for months. Several times a month, I get news from two or three days ago. 

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Sj13579
Local Performer

Ben Shapiro 

Tucker's carlson 

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AdamPandora
Moderator
Moderator

@Olypnut @kittyd63 @JennieMotto @matt05 @jones814 @Sj13579 

Thanks for reporting these!

I've escalated your feedback over to our podcast team. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

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bilgewater1
Local Performer

Ben Shapiro and Tucker Carlson are several days behind...

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AdamPandora
Moderator
Moderator

@bilgewater1 We are aware of this issue and are working on it. Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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lowertown
Local Performer
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AdamPandora
Moderator
Moderator

Thanks for reporting this, @lowertown. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

samson695
Local Performer

Still waiting for Ben Shapiro and Andrew Klavan to update.  Nothing since 2/17

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Amberg5
Local Performer

Tucker Carlson, Sean Hannity, and other Fox Nation episodes, all not updating. 

 

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