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Random shuffle option is missing

shawn
Local Performer

My random shuffle option is missing on the now playing page... How do I fix this problem., I already logged out and logged back in and it didn't work

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5 Replies

AdamPandora
Moderator
Moderator

@shawn Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing? 

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Amkdrk10
Local Performer

I am on a Dell computer and using Google chrome as my browser.

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AdamPandora
Moderator
Moderator

@Amkdrk10 Would it be possible to send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Music + Podcasts

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vjaiswal
Local Performer

Having the same issue, no shuffle button on Windows desktop app. 

See attached screenshot

Pandora.png

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AdamPandora
Moderator
Moderator

@vjaiswal You will need to click on Stations.

Once you are on that screen, the option to Shuffle will appear.

Hope this helps clarify.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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