Random shuffle option is missing

[shawn]

My random shuffle option is missing on the now playing page... How do I fix this problem., I already logged out and logged back in and it didn't work

[AdamPandora]

@shawn Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Is there an error message? If so, what does it say?
4. Can you provide me with a screenshot of what you're seeing? 

Thanks for working with me on this. 🤝

[Amkdrk10]

I am on a Dell computer and using Google chrome as my browser.

[AdamPandora]

@Amkdrk10 Would it be possible to send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

[vjaiswal]

Having the same issue, no shuffle button on Windows desktop app. 

See attached screenshot

[AdamPandora]

@vjaiswal You will need to click on Stations.

Once you are on that screen, the option to Shuffle will appear.

Hope this helps clarify.

[mdthom]

Thank you!!