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Recovering Deleted Stations or Playlists

Sugarfoot
Local Performer

Hello. My son deleted my thumbprint station. Can pandora please restore it?

Labels (3)
99 Replies

AdamPandora
Community Manager
Community Manager

@Suzeegirl I'm showing that playlist is still in your collection:

Screenshot 2023-12-02 at 4.40.39 AM.png

If you aren't seeing it on your end, I recommend signing out of Pandora on your device, and then signing back in using the email address associated with your upgraded account.

Let me know how it goes.

0 Kudos

Suzeegirl
Local Performer

Thank you so much. I had done that originally and it didn't show up, but I hadn't done it recently. I logged out and back in and It showed up! 😀 I really appreciate all of your assistance!!!

❄️Happy holidays❄️

Nakitter
Local Performer

I think I accidentally deleted my sleep station! It's called weightless radio. Can I please get it restored!?

0 Kudos

AdamPandora
Community Manager
Community Manager

@Suzeegirl Glad to hear that station returned to your collection.

Happy holidays!

AdamPandora
Community Manager
Community Manager

Sure thing, @Nakitter.

That station has now been added back to your collection.

Hope this helps!

0 Kudos

tomg
Local Performer

Hi. This might be a long shot, but there was a playlist that was deleted in early 2023 from my account called "Tom G Christmas" (or something close to that). Any chance it can still be recovered?? Thank you!

0 Kudos

GtRoc9
Underground

Hey, how's it going? When you get a chance, can you please reinstate my stations, "Mod", &, "Mod Revival"? Thank you!

0 Kudos

AdamPandora
Community Manager
Community Manager

@tomg It looks like that station was named Tom G Holiday Mix.

I've gone ahead and restored that station back to your collection for you.

Hope this helps!

0 Kudos

AdamPandora
Community Manager
Community Manager

@GtRoc9 Those stations have now been added back to your collection.

Hope this helps!

0 Kudos

rw69wyle
Local Performer

All of my Playlist disappeared. I have at least 7. Three (3) Christmas playlists, three (3) Gospel playlist, two (2) Jazz playlist and a couple of other ones I was building.

0 Kudos

AdamPandora
Community Manager
Community Manager

@rw69wyle I'm showing the Community account associated with your Pandora account is currently registered with our free service.

Your upgraded account where you were building those customized playlists is likely registered under a different email address.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos

dawne
Local Performer

@AdamPandora 

Can you please help me restore my deleted Dave Matthews radio? I had curated this for years. I had a duplicate and deleted the wrong one. Thanks yiu

@dawne 

0 Kudos

AdamPandora
Community Manager
Community Manager

@dawne I saw a few deleted Dave Matthews stations in your collection, so I went ahead and restored all of them.

Feel free to remove the ones you don't actually want.

Hope this helps!

dawne
Local Performer

Thanks so much! 

AdamPandora
Community Manager
Community Manager

Always happy to help, @dawne😎

Enjoy the music!

0 Kudos

tomg
Local Performer

Can the station "Tom G Holiday Mix" please be restored to my account? Thank you!

0 Kudos

AdamPandora
Community Manager
Community Manager

That station has now been restored to your collection, @tomg.

Hope this helps!

0 Kudos

dlocey1989
Local Performer

Hello, I am trying to restore my Colter wall Playlist. Thank you

0 Kudos

AdamPandora
Community Manager
Community Manager

@dlocey1989 That station has now been added back to your collection.

Hope this helps!

0 Kudos

Haleydean4
Local Performer

My son accidentally deleted my custom playlist titled : my stuff 

is there anyways to restore it? 

0 Kudos