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Recovering Deleted Stations or Playlists

Sugarfoot
Local Performer

Hello. My son deleted my thumbprint station. Can pandora please restore it?

Labels (3)
101 Replies

AdamPandora
Community Manager
Community Manager

@Phasterthanyou I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos

ShadowMaster
Opening Act

Hi, a bunch of my playlists have disappeared. I don't know all of which but can you please restore them?

0 Kudos

AdamPandora
Community Manager
Community Manager

@ShadowMaster I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

0 Kudos

dbrob40
Local Performer

Hello, one of my kids deleted a bunch of my stations.  Would Pandora be able to restore all of those that were recently deleted please?  It occurred within the last week.

Thanks,

Rob

0 Kudos

Cherbear1205
Local Performer

Hi I accidentally deleted 2 stations from my account “Cheryl’s music” and “deadmau radio” today. Any chance you can put them back?

0 Kudos

AdamPandora
Community Manager
Community Manager

@Cherbear1205 Those stations have now been added back to your collection.

Hope this helps!

0 Kudos

AdamPandora
Community Manager
Community Manager

@dbrob40 Your deleted stations have now been restored to your collection.

Enjoy the music!

dbrob40
Local Performer

Thank you so much Adam!

AdamPandora
Community Manager
Community Manager

Always happy to help, @dbrob40. 😎

Thanks for being a part of the community! 

0 Kudos

Cherbear1205
Local Performer

Thank you! You’re awesome!

AdamPandora
Community Manager
Community Manager

No problem at all, @Cherbear1205.

Enjoy the music!

0 Kudos

ryanbaker131313
Underground

Would it be possible for someone to restore my “Caucasusian radio thumbs up” playlist please?

thank you 

0 Kudos

AdamPandora
Community Manager
Community Manager

@ryanbaker131313 It looks like you renamed that playlist to Token Radio Thumbs Up.

I've gone ahead and restored it to your collection for you.

Hope this helps!

ryanbaker131313
Underground

Appreciate it!  Thanks for the quick response!

AdamPandora
Community Manager
Community Manager

@ryanbaker131313 No problem at all.

Enjoy the music!

0 Kudos

MrsMabb
Underground

@AdamPandora 

You have helped me in the past and yes, my issue is I have a personal playlist station that got deleted (JennieCalmer). But what is concerning is I went into my Pandora Playlist and saw a bunch of Playlists that were named my kids had created. I deleted a curated station (classical) and when prompted it said. "Are you sure you want to delete classical radio" and I said yes, but then *my* station (JennieCalmer) was deleted instead. I read the prompt and it was not my station but the classical radio station listed but my station(JennieCalmer) got deleted. 

1) Can you pretty please restore my station, it wouldn't restore like last time when I went to what the station was based on.

2) Can you help me figure out why the wrong station name was listed or how my Playlist got deleted when that was not the title of the station I tried to delete nor what was listed in the confirmation prompt?

I am trying to avoid this issue occurring again.

I truly appreciate your help and troubleshooting skills.

 

All the best,

MrsMabb

0 Kudos

AdamPandora
Community Manager
Community Manager

@MrsMabb I took a look at your station, and nothing stands out as to why it was removed from your collection.

I've gone ahead and restored it, so it should show in your end again as well.

If that station is removed from your collection again in the future, please make sure to reply back to this thread and let us know.

Thanks for being a part of the community!

0 Kudos

xHsa8417
Local Performer

hello i was wondering if you could restore my playlist called rap🔥 that i accidentally deleted. thank you 

0 Kudos

AdamPandora
Community Manager
Community Manager

@xHsa8417 I've gone ahead and restored your playlist for you.

Hope this helps!

0 Kudos

xHsa8417
Local Performer

thank you so much!!