Recovering Deleted Stations or Playlists

[Sugarfoot]

Hello. My son deleted my thumbprint station. Can pandora please restore it?

[AdamPandora]

@Haleydean4 The Pandora account connected to your Community profile is currently set up with the free service.

My guess is your upgraded account with that custom playlist is registered under a different email address.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[mdweik]

Hello, please restore Irish Pub Favorites Radio- it is easily one of my oldest stations and it has vanished!
Thank you in advance for your time

[AdamPandora]

@mdweik Unfortunately, that station is no longer available on Pandora.

I recommend creating a new station based off of one of your favorite tracks that played on that station.

Alternatively, it looks like we also have a separate Irish Pub Rock station here.

We apologize for any inconvenience. 

[RedemptionRide]

One of my Playlist mysteriously disappeared.

[AdamPandora]

@RedemptionRide What is the name of the playlist that is missing?

Let me know.

[PapaMidnight]

My playlists don't show on my application to add more songs to, Is that restorable?

[AdamPandora]

@PapaMidnight I'm showing your playlists are still in your collection:

To clarify, do none of your collected playlists appear when you tap Add to playlist on a track or album?

Can you please send me a screenshot of what you are seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

[cowgal1231]

One of my very customized stations was deleted some how, or I assume because it's suddenly not listed in my collection. Could someone please help me recover it. I named it "big girl panties" and I some days it's really necessary to put on your big girl panties and deal with the world. Thanks

[TannerPandora]

Hi @cowgal1231 

No problem! I've restored your station "Big Girl Panties". You should now see it in your station list.

Let us know if you continue to have trouble.

[Keripike]

I think my daughter accidentally deleted my “favorites” playlist. Is there anyway to get it back. 

@AdamPandora 

@TannerPandora 

[AdamPandora]

@Keripike That playlist has now been added back to your collection.

Hope this helps!

[Keripike]

Thank you so so so much!!!!!

[AdamPandora]

@Keripike Always happy to help. 😎

Enjoy the music!

[BrandomBrown]

Delete all my collection that I paid $9 for today I am still seeing the same thing

[AdamPandora]

@BrandomBrown I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

[Jimsabo926]

Can you please restore my playlist "This Sh.t Goes Hard"

[AdamPandora]

@Jimsabo926 That playlist has now been added back to your collection.

Hope this helps!

[ahall]

Can the Neptune Radio station be restored to our account? This was curated over a long time but seems to have been accidentally deleted.

There is a station with that name in search but it is not the station we made, it appears to reference an artist named Neptune. if the station name is a problem. we could change it if we can recover it.

Oh, wait, I was mistaken about the name, and it hasn't been deleted. Huzzah.

Moderator Edit: Merged comments

[AdamPandora]

@ahall It sounds like you were able to resolve this on your end.

Hope we continue to see you around the community! 

[Phasterthanyou]

Please restore my thumbs and stations, been a long time since I last logged in and everything's gone.. 

Thank you!