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Replacing songs with different versions on playlists

Keysean2
Diamond in the Rough

I have songs in my playlist that keep changing with other version that r not official

 

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24 Replies

AdamPandora
Community Manager
Community Manager

@Keysean2 What is the name of the playlist this is happening with?

Also, can you please send me a screenshot of the new tracks you are seeing in your playlist that have replaced the original versions you added?

Thanks for working with me on this. 🤝

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Keysean2
Diamond in the Rough

Now the jayz song cry and also meek mill house party is being replaced with other versions

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AdamPandora
Community Manager
Community Manager

@Keysean2 What is the name of the playlist this is happening with?

Also, can you please send me a screenshot of the new tracks you are seeing in your playlist that have replaced the original versions you added?

Thanks again for working with me on this.

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Keysean2
Diamond in the Rough

Artist playlist 

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AdamPandora
Community Manager
Community Manager

@Keysean2 I don't see any playlists in your collection named Artist.

You mentioned tracks by Jay-Z and Meek Mill were replaced with different versions on one of your playlists.

What is the name of that playlist?

Also, can you please send me a screenshot of the new tracks you are seeing in your playlist that have replaced the original versions you added?

Thanks again for working with me on this.

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Keysean2
Diamond in the Rough

Thumbs up playlist

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AdamPandora
Community Manager
Community Manager

Thanks for following up, @Keysean2.

Also, can you please send me a screenshot of the new tracks you are seeing in your playlist that have replaced the original versions you added?

Thanks again for working with me on this.

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Keysean2
Diamond in the Rough

27160891-E117-4E5B-A447-7F778D8167CB.jpeg

CDEE3517-DB40-44B9-BD29-BA232C097D1B.jpeg

 right here

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AdamPandora
Community Manager
Community Manager

Thanks, @Keysean2.

Is the issue that these tracks are showing up as duplicates on your playlist?

Also, are the screenshots you sent over the ones that are currently in your playlist?

Let me know.

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Keysean2
Diamond in the Rough

Yes these in my playlist

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AdamPandora
Community Manager
Community Manager

@Keysean2 Is the issue that these tracks are showing up as duplicates on your playlist?

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Keysean2
Diamond in the Rough

yea and these songs ain’t the original versions 

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Keysean2
Diamond in the Rough

3429B83F-912B-49E4-9CD0-3FEDFF7000EB.jpeg

Song cry keeps getting replaced  

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Keysean2
Diamond in the Rough

F80C9612-434B-4935-A61A-0F3D73C9DD05.png

@AdamPandora Can y’all fix the issue

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AdamPandora
Community Manager
Community Manager

@Keysean2 I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.

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Keysean2
Diamond in the Rough

Certain songs I add on my playlist end up being replaced with different versions 

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Keysean2
Diamond in the Rough

Certain songs I add on my playlist end up being replaced with different versions 

223E16B2-82FB-4FEE-9CA0-B21E1916439D.png

 See this always happens

@AdamPandora 

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AdamPandora
Community Manager
Community Manager

@Keysean2 Thanks for following up.

It looks like this is happening with the track at the bottom of your list that you screen-shotted: Get Right by Snowman.

Is that correct?

Let me know.

 

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Keysean2
Diamond in the Rough

Yeah these songs keep getting added

@AdamPandora 

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