Restoring My Thumbs Up Playlist

[mordruag]

I dont have a My Thumbs up playlist in my collection, not sure if I ever have had one. Can mine be "restored" too?

[clusan]

Super responsive, super fast and super helpful. Just confirmed I made the right choice with Pandora many, many years ago. Thank you!!!!!

[amremy]

Please restore my thumbs up playlist for tomgremy.

[AdamPandora]

@amremy I don't see any deleted station or a playlist named tomgremy in your collection.

Can you please confirm the name of the playlist you need restored?

Let me know.

[marl2348]

Hello,

Would you please restore my "My Thumbs Up" playlist?

Thank you.

[AdamPandora]

@marl2348 Sure thing - My Thumbs Up playlist has now been restored to your collection.

Enjoy the music!

[Lilfallon]

Hi would you be able to restore my thumbs up playlist as well?

[Lilfallon]

@AdamPandora Hi would you be able to restore my thumbs up playlist as well? Please😁

[AdamPandora]

@Lilfallon I've added My Thumbs Up playlist back to your collection for you.

Hope this helps!

[amremy]

The username on the  account is tomgremy 

[TannerPandora]

Hi @amremy 

I currently see your 'My Thumbs Up' playlist in your playlist collection. If you're not seeing it on your end, can you try another device or browser and let me know if it's still missing on your end. Thanks!

[amremy]

Yes. Mine is ok. The ask is for my husbands account. tomgremy He is missing his my thumbs up playlist.

[AdamPandora]

@amremy Please have your husband contact our support team directly from his personal account where the playlist is missing.

He can submit a message through our help page here.

Thanks for your patience in the meantime!

[TZilla]

Dear Moderator,

Could you also restore my Thumbs Up station when you get a chance? Please and thank you!

[AdamPandora]

@TZilla The Pandora account associated with your community profile is currently set up with the free service.

My Thumbs Up playlist is only available when upgrading to Pandora Premium.

I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Josiahray21]

Can you restore my thumbs up Playlist back to my collection 

[AdamPandora]

@Josiahray21 I'm showing your My Thumbs Up playlist is still in your collection:

Can you please send me a screenshot of what you're seeing when your sort your collection by Playlists?

Thanks for working with me on this.

[Cameron77]

My Thumbs Up Playlist stopped updating with songs I had thumbed and now is no longer in my collection as far as I can see. Can it also be restored?

[AdamPandora]

@Cameron77 My Thumbs Up playlist has now been restored to your collection.

Hope this helps!

[AdamPandora]

@alyoob I moved your post over to this existing thread: Content disappears when Premium Access ends

To clarify, it looks like your account is set up with the free service. Customized playlists (including your My Thumbs Up playlist) are only an option when upgrading to Pandora Premium.

I had our support team take a look at your account, and it appears you have been enabling free sessions of Pandora Premium by watching an ad.

This is what was allowing you to listen to your My Thumbs Up playlist.

When these free sessions of Pandora Premium end, your account reverts back to your regular service, and you no longer have access to playlists.

For a complete explanation of how Pandora Premium sessions work, check out the accepted solution to this thread.

Hope this helps!