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Shuffle playing music I don't have in my collection

Pops
Local Performer
‎05-13-2020 08:05 AM

Can anyone give me an idea why shuffle is playing songs that don't appear in my collection?  They are songs/albums/stations that I've had before.  Just seems odd that they are no longer appearing in my collection, but still play in shuffle.

 

Moderator Edit: Format

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2 Replies

AlyssaPandora
Community Manager
Community Manager
‎05-13-2020 11:11 AM

Hey there, @Pops. 👋

Could you tell me a bit more about what is happening?

  • What device are you using when this occurs?
  • If you're using a computer, are you using a browser or the desktop app?
    • Windows or MAC?
  • Lastly, would you be able to share a screenshot of what you're seeing?

Let me know, and I can follow up with you. Thanks so much for your help with this!

Alyssa | Community Manager
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MOHLovesAlaska
Legend
‎05-13-2020 01:57 PM

AlyssaPandora how can anyone say "Pandora has poor Community support". You guy's and gals are awesome. Take care and be safe.  

MOHLovesAlaska