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Songs not available with subscription

tkrone
Local Performer

I am tired of Paying for Subscription to listen to music when you consistently remove songs and say they are unavailable.

get you **ahem** together or I am going to cancel and find someone else to do business with!!

 

 

 

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JoshPandora
Moderator
Moderator

Hi @tkrone, thanks for contacting us, and sorry for the trouble.

I've gone ahead and passed along your post to our Care Team. They will reach out to you via the email associated with your Pandora account. Please be on the look out for their reply.

Thanks for your patience in the meantime.


Josh | Community Moderator
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View solution in original post

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JoshPandora
Moderator
Moderator

Hi @tkrone, thanks for contacting us, and sorry for the trouble.

I've gone ahead and passed along your post to our Care Team. They will reach out to you via the email associated with your Pandora account. Please be on the look out for their reply.

Thanks for your patience in the meantime.


Josh | Community Moderator
New to the Community? Introduce yourself here
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GrayPanther
Local Performer

I have noticed that Pandora stopped playing the entirety of Dvorak's Serenade for Winds in D Minor. Today they played a ridiculous 26-second clip of it! I have a subscription as well (basic ad free). 

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TannerPandora
Moderator
Moderator

Hi @GrayPanther 

Thanks so much for letting us know about this! I took a closer look and found that this track was imported incorrectly, which is why only a short clip is playing instead of the full performance.

I've shared this with our curation team so they can review further. We really appreciate you taking the time to report it, feedback like yours helps us catch issues like this and improve the listening experience for everyone.

Thanks again for bringing it to our attention!

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