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Station Not Available

northernick
Local Performer

My Christmas station, which I have been listening to for the past week, is now giving me a message saying the station is currently unavailable, specifically the Christmas strain itself, and the Grandma's Favorites curated mode. The other modes still work. 

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AdamPandora
Community Manager
Community Manager

@northernick Would it be possible to send me a screenshot of the error message you're seeing?

Thanks for working with me on this. 🤝


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northernick
Local Performer

Since I can't attach the image on here, I put the link to the picture in my Dropbox instead. Hopefully it works...

Dropbox Screenshot Image 

Screen Shot 2021-11-15 at 7.51.49 AM.png

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AdamPandora
Community Manager
Community Manager

Thanks for following up, @northernick.

I tested your station on a computer, and was able to successfully stream your Christmas Radio station without error:

Screen Shot 2021-11-15 at 7.57.23 AM.png

Since this issue appears to be specific to your Android device, I recommend running through the following troubleshooting steps: Troubleshooting for Android Devices

Let me know how it goes.


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