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Station keeps switching to foreign languages

davidhietpas
Local Performer

My wife and I have different accounts.  We both have "Disney (Children's) Radio".   After awhile no English versions of songs play, they go to all foreign languages including German, Japanese and Spanish.   It happens on our Roku, Facebook Portal, Android phone, iPhone XS and web browsers.

We even reset the station so nothing was liked, it still does it eventually.  What is going on?  How do we get it to stop?

Thanks,
David

Labels (2)
20 Replies

AdamPandora
Community Manager
Community Manager

@franko73 I took a look at your Late Night Techno station, and can see that music is getting recommended by a seed that you've added: Serge Gainsbourg.

Here is a screenshot of where I am seeing the additional seed that you added to your station: 

Screenshot 2025-01-02 at 6.25.39 AM.png

You can delete the bad seed by editing your station.

To delete that bad seed from a computer:

  1. From My Collection, visit your station list.
  2. Click on the name of the station you'd like to edit. This will take you directly to the station's "backstage page." 
  3. Hover the mouse over the station seed you'd like to remove and select Delete.

To delete that bad seed from a mobile device:

  1. From My Collection, visit your station list.
  2. Tap on the name of the station you'd like to edit.
  3. This will start your station, so tap the the Thumb icon in the upper right corner of your screen to continue to the station's backstage page.
  4. From the station's backstage page, tap on the Edit icon (the small pencil to the left of the play icon) to edit your station, and scroll down to Station Created From.
  5. Remove this "bad seed" by tapping the small (X) beside that item.

Hope this helps!


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