The same song has replay 3 times in a row

[TKHaines]

The same song has replay 3 times in a row. It was on shuffle. When I try to skip past it I get a pop up that says it can't. I haven't skipped any songs today, so that's not the trouble. Try to go to a different station and it froze up.

Does anyone have any ideas?

[AdamPandora · Accepted solution]

@TKHaines 

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
  
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
  
2. If you are on a device, what is the make and model (and carrier, if applicable)?
   
3. Is there an error message? If so, what does it say?
   
4. Can you provide me with a screen recording of what you're seeing?
   

Thanks for all your help with this!