cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Thumbs Up/Edits Won't Save On Station

CloudedLeopard
Local Performer

My Thumbs Up won't save on my Station but my Thumbs down will. They keep just disappearing all willy-nilly, I close the app and they're still there but later I notice my songs start getting bad and look at my Thumbs up and their all gone except my most recent one. Also, I'll make an edit and it will stay for a while but it eventually goes back to the way it was. Please help, I just want to have a nice flow of music I like.

Labels (3)
0 Kudos
1 Reply

AdamPandora
Community Manager
Community Manager

@CloudedLeopard I see you currently have 3 stations in your collection:

Screenshot 2024-06-21 at 7.41.10 AM.png

Does this occur with all of your stations or only one of them?

If only one station, please let me know which station.


In the meantime, I've also enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to try and reproduce this on your end.

If it happens again, please make note of:

  • the name of the track that was removed from your Thumbs Up list
  • the name of the station it was removed from
  • a screenshot of the track on the now playing screen showing that the Thumbs Up icon is no longer highlighted

Thanks for working with me on this.

0 Kudos