While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
My 2000s Pop Station stopped recording my Thumbs Up after just 4 songs. Also, the station did not generate a Thumbs Up Playlist. @AdamPandora If someone could create a ticket for me to get this issue resolved. I have stopped listening to this station for the moment until the matter is resolved.
Thanks for following up, @UncleBud.
I went ahead and enabled a trace on that account.
Please continue to thumb up tracks on that station that you enjoy, and if the playlist still doesn't create itself this week, please let me know.
I appreciate you working with me on this. 🤝
@MusicFanInSC Can you please send me a screenshot of what you are seeing?
I took a look at your account and am showing you have 87 Thumbs Up ratings on your 2000s Pop Radio station. Additionally, I see I do see that your 2000s Pop Radio Thumbs Up playlist was created:
Thanks for working with me on this. 🤝
I was wrong when I first posted. It's my 2010s Pop Station. @AdamPandora The thumbs up did register when I went back to the station but still no playlist.
Thanks for following up, @UncleBud.
To clarify, are you also @MusicFanInSC?
If so, is that playlist missing on your @MusicFanInSC account? Or the one associated with your @UncleBud account?
Let me know.
@AdamPandora I am. The Music fan acct is my 2nd acct on Pandora.
Thanks for following up, @UncleBud.
I went ahead and enabled a trace on that account.
Please continue to thumb up tracks on that station that you enjoy, and if the playlist still doesn't create itself this week, please let me know.
I appreciate you working with me on this. 🤝
@AdamPandora It's working properly now and the playlist was generated in the 1st thumbs up I gave. Thanks for your help.
Happy to hear it, @MusicFanInSC.
Enjoy the music! 🎶