I went to play my ThumbsUp Radio station and instead it would play the Sleepy Piano station. I could not make it stop happening and
When I went in to try what you suggested, the channel was working again. Not sure what changed, but I didn't have to do anything.
@mkmmaka Could you tell me a bit more about what is happening?
To clarify, when you attempt to play Thumbprint Radio, does Sleepy Piano Radio always play instead?
If so, are you listening to Pandora on a computer or on a device when this happens?
Thanks for working with me on this. 🤝
Thanks for following up, @mkmmaka.
After taking a look at your account, I was unable to replicate this on my end.
I've enabled a trace on your account to help us better understand what's happening.
For this trace to be useful, we'll need you to run through our troubleshooting steps, and then attempt to reproduce the issue once more.
Here is a link to the troubleshooting steps: Chrome Troubleshooting
Let me know how it goes.
When I went in to try what you suggested, the channel was working again. Not sure what changed, but I didn't have to do anything.
@mkmmaka Glad to hear things are back up and running again.
If this continues to be an issue down the line, please make sure to reach back out to us and let us know.
Thanks for listening!