Thank you to everyone who has shared ideas and participated in our Community over the years. On August 4, 2026, the Community Ideas Board will be retired. If you have questions or would like to share your thoughts about this change, please visit this thread to join the discussion.
I have been using this app for over an entire decade and never had these issues until the end of last year
@Davon Thanks for reaching out and sorry for the trouble you are having.
I want to make sure I fully understand what’s happening so I can point you in the right direction. When you have a moment, could you share a bit more detail about your experience?
In particular, when you mention that it “won’t play and keeps making you pick artists,” can you tell me a bit more about what you’re seeing there? For example, is the app prompting you to select artists before playing, or is something else happening?
It would also help to know:
The more detail you can provide about the exact steps and what you’re experiencing, the better I’ll be able to help get this sorted out.
Looking forward to your reply!
@Davon Thanks for reaching out and sorry for the trouble you are having.
I want to make sure I fully understand what’s happening so I can point you in the right direction. When you have a moment, could you share a bit more detail about your experience?
In particular, when you mention that it “won’t play and keeps making you pick artists,” can you tell me a bit more about what you’re seeing there? For example, is the app prompting you to select artists before playing, or is something else happening?
It would also help to know:
The more detail you can provide about the exact steps and what you’re experiencing, the better I’ll be able to help get this sorted out.
Looking forward to your reply!