Will not play anything

[Nynrfan]

I’m having the same issue but all I get is a black screen and the play arrow. No album, song info, and will not play anything

[AdamPandora · Accepted solution]

@Nynrfan Sorry for any trouble.

I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

Are you listening to Pandora on a computer or on a device?

1. If you are on a computer, are you listening from:
• A Mac or Windows computer?
• Our website, or the desktop app? If you're listening from our website, what browser are you using?
2. If you are on a device, what is the make and model (and carrier, if applicable)?
3. Are you listening to a station, album, playlist, or podcast? 
4. Is there an error message? If so, what does it say?
5. Can you provide me with a screenshot of what you're seeing?

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.