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Won't let me get rid of songs on playlist

Alphagirl
Opening Act

I have this glitch on my playlists where it puts different songs and it won't let me get rid of it anyone have the same problem?

Moderator Edit: Edited title for clarity

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5 Replies

AdamPandora
Moderator
Moderator

@Alphagirl Could you tell me a bit more about what is happening?

Please let me know:

  • the name of one of your playlists this happens with
  • the name of some of the tracks you are unable to remove from the playlist

Also, are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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Alphagirl
Opening Act

The playlist that it's happening to is called random songs don't judge me I couldn't think of a name 

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AdamPandora
Moderator
Moderator

Thanks for following up, @Alphagirl.

Can you please also send me a screenshot of what happens when you attempt to remove tracks from that playlist?

Thanks again for the help with this.

Adam | Community Moderator

Let's share music in the Playlist Swap

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Alphagirl
Opening Act

No I'm sending you a screenshot how do I know you won't hack 

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AdamPandora
Moderator
Moderator

@Alphagirl If you would feel more comfortable receiving support via email vs. over the Community, let me know and I can help escalate this directly to our support team.

You can also reach out to them directly on your end but submitting a new message here.

Adam | Community Moderator

Let's share music in the Playlist Swap

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