7/30/26 - FireTV Error: Webpage not Available

[luda]

Just got this message for my pandora account:

Webpage not available
The webpage at https://ce.pandora.com/?model=fire-tv&vendor=android-gtv&type=HTML5&modelYear=2017&badge=plzgeozbjwp... could not be loaded because: net::ERR_CONNECTION_RESET

I tried clearing cache, clearing data, uninstalling and reinstalling app, unplugging my tv and modem to do a hard restart. I still get the message.

Pandora works fine on all my other devices.

Here's my TV info:
Device: Fire TV / Android GTV
Model year: 2017
Pandora TV address: ce.pandora.com
Error: net::ERR_CONNECTION_RESET

[AdamPandora · Accepted solution]

@luda Sorry to hear you've had trouble. 

I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to try and reproduce this issue on your end.

Would you mind trying once more?

If you're still having issues, could you please send me a picture of the error message you are seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

We really appreciate your help with this!