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Alexa web app says I need to update?

tgreez11
Local Performer

I get the following error when trying to open pandora from the web app, but I don't know that I can update to a newer version of a web page....

"To browse Pandora, you must download the latest version of the Alexa app."

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TannerPandora
Moderator
Moderator

Hi @tgreez11, I did some checking and it looks like Amazon no longer supports the web version of Alexa.

We recommend downloading the Amazon Alexa app on your mobile device to continue using Pandora with your Echo Dot. 

Thanks for being part of community!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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TannerPandora
Moderator
Moderator

Hi @tgreez11 thanks for posting to community.

Can you send over a screenshot of this message when you see it come up? Let me know if you need help with how to do this. 

Thanks!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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tgreez11
Local Performer

Screen Shot 2020-05-06 at 9.25.33 AM.png

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TannerPandora
Moderator
Moderator

Thanks for the screenshot. Can you let me know the make and model of the device this is on?


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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tgreez11
Local Performer

I'm trying to control an Echo Dot

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TannerPandora
Moderator
Moderator

Hi @tgreez11, I did some checking and it looks like Amazon no longer supports the web version of Alexa.

We recommend downloading the Amazon Alexa app on your mobile device to continue using Pandora with your Echo Dot. 

Thanks for being part of community!


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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