Amazon Fire TV: No sound

[mhegarty3]

Now there is no sound at all. I have tried restarting the TV but still no sound. I have tried my firetv and it won’t let me login it gives a url error err_unknown_url_scheme

Moderator Edit: Edited title for clarity

[AdamPandora]

@mhegarty3 I moved your post over to the Other Devices space.

Sorry for any trouble with Pandora on your Amazon Fire TV.

Here are some steps to help troubleshoot:

1. Restart your device: To do this, just disconnect the power cord (from the back of the device or from the power outlet), and then plug it back in.
2. Clear your app data:

• From the Home screen, select Settings > Applications > Manage All Installed Applications;
• Select Pandora from the list;
• From here, clear the cache and/or data. This may help resolve various intermittent performance issues.

Note: clearing data doesn't delete the app itself, but will log you out of Pandora.

       3. Uninstall and Reinstall the app:

• From the Home screen, select Settings > Applications > Manage All Installed Applications.
• Select Pandora from the list.
• Click Uninstall.
• Reinstall the app by returning to the Pandora app detail page.

Let me know if this helps.