FAQs
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Chromecast w/ iOS - Error: Oops. We are unable to cast as this time

KMan
Local Performer
‎12-02-2021 06:35 PM

I have a similar issue. But I see the icon. However, Pandora sends an error message. It us to work for years.  But in  the  past few months, it can’t communicate with Chromecast.  
the message I get is: OPPS. WE ARE UNABLE TO CAST AT THIS TIME. 

Moderator Edit: Changing title for clarity

 

 

Labels (3)
7 Replies

TannerPandora
Moderator
Moderator
‎12-03-2021 07:59 AM

Hi @KMan!

Thanks for posting. I've created a new post for your experience with this error message when trying to use Chromecast. If you haven't already, can you try the following troubleshooting steps:

  1. Check to see if there are any updates available for your Pandora app and update if needed.
  2. Make sure your mobile device is connected to the same Wi-Fi network as your Chromecast device.
  3. Try reinstalling or clearing app data for Pandora on your device.
  4. Restart your Chromecast device by unplugging the power source and plugging it back in.
  5. Restart the Pandora app on your device.
  6. Run the Chromecast app to set up your Chromecast device again.
Tanner | Community Moderator

> Follow us on Twitter @PandoraSupport
0 Kudos
Likes

Flatirons
Local Performer
‎01-20-2022 12:01 AM

I'm having the same problem and message when trying to use Chromecast. I'm running the Pandora app, version 2110.1.1. There are no updates in the iOS/Apple store so I have the most recent app.

Regardless, I kindly request the developers to fix this Chromecast bug in time for the next update.

dallasbrockman1
Local Performer
‎01-25-2022 06:34 PM

When I play music from my pandora app on my iPhone to my google hub max it keeps on saying unable to cast every time I cast what should I do??

0 Kudos
Likes

dallasbrockman1
Local Performer
‎01-26-2022 03:29 PM

How do you clear pandora data on iPhone??

0 Kudos
Likes

rippeddisc
Local Performer
‎02-24-2023 05:19 PM

same issue.  keeps reoccurring.  insanely frustrating. 

0 Kudos
Likes

nei34ice
Local Performer
‎07-29-2023 09:20 AM

I have been using the free version of Pandora for years, casting from the Pandora iPad app to my Chromecast, including this morning.  After upgrading to Plus today, Pandora no longer casts to my Google Chromecast.  I’ve tried all the troubleshooting suggestions in this and other threads, even canceling the Plus membership, but it still won’t cast.  My several other media apps (Hulu, YouTube, etc.) all cast fine.

The problem is with Pandora, whose platform penalizes users who try to update their subscription.

In just a few hours, I’ve gone from updating my Pandora subscription to deleting Pandora from my iPad, and switching to Spotify.  I tried to revive Pandora but I’m out of patience.  Spotify just works.

rippeddisc11
Local Performer
‎06-04-2024 02:43 PM

Finally about ready to give up 15 years of pandora over this. I'm able to play music verbally through my google home speakers/groups but if I try and use the app to control I get the 'unable to cast' message.

Have signed out/deleted app/removed-unlinked account in google home. All have failed.

One last resort before I throw my hands up....

 

was there ever any resolution on this?  about to switch to spotify bc this has been going on for a year.

Moderator Edit: Merged posts

0 Kudos
Likes