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Deleted Playlists Still Accessible on Fire TV and Google Assistant

coolmrbrady
Local Performer

I've deleted all my playlists, and they appear gone when viewed through the web browser or the Android app. However, the deleted playlists still show up in the Fire TV app, and are accessible to Google Assistant. I've tried uninstalling/reinstalling the Fire app, and unlinking/re-linking my Pandora account to Google Assistant.

How can I get the playlists deleted from all platforms? Google Assistant plays the automatically-created "thumbs up" playlist rather than the actual station when asked to play a station, and I can't get the playlist to go away.

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @coolmrbrady! Thanks for posting. 

I checked your Pandora account and I do see that you've deleted all your playlists. This change should have updated on all devices. 

I've gone ahead and created a ticket for this so we can take a closer look at what may be happening. 

Thanks for your patience in the meantime. 


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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3 Replies

TannerPandora
Moderator
Moderator

Hi @coolmrbrady! Thanks for posting. 

I checked your Pandora account and I do see that you've deleted all your playlists. This change should have updated on all devices. 

I've gone ahead and created a ticket for this so we can take a closer look at what may be happening. 

Thanks for your patience in the meantime. 


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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coolmrbrady
Local Performer

@TannerPandora Thanks for checking into this. Do you have any update on the ticket? 

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coolmrbrady
Local Performer

Just another Pandora bug I'll have to live with, I guess. You'd think $186/year would include some level of software support.

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