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Denon: Poor Sound Quality

Local Performer

Hi ! Yes ! I’m having the same problem. Seems just recently that Pandora has changed something. When I used to play on my Samsung via Denon receiver multi channel would pick up my sub woofer. Now it does not. So I need to switch throgh receiver sound modes until I get subwoofer signal. That mode on my receiver is called DYS Neu:X TV. However it sounds very “muddy “… hate it. 

Moderator Edit: Edited title for clarity

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Community Manager
Community Manager

@Iddesign1 I created a separate thread for you since you are running into this issue on a different device.

This issue is usually specific to the network you're using to access Pandora, or due to an error on the device itself.

First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

If you're still having the same problem, then please try a few standard network troubleshooting steps:

  • Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
  • Try rebooting your modem and router and restarting the device.
  • Try removing and re-adding the app (if this is possible on your device).

You can also contact the manufacturer directly to troubleshoot your specific device and settings.

Hope this helps. Let me know how it goes.

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