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Devices that Support Premium

jlust
Underground

I purchased Premium and am currently on 30 day free cycle. I loaded albums on my collection with my windows 10 pc; and see I have loaded them successfully. However; when I pulled up my home entertainment system consisting of a registered and linked Sony premium account to Pandora; the blu-ray unit will not display the albums to my TV. I readily see a few new stations that I added after I signed for Premium; but no albums. Could someone help with this please? I probably won't keep the premium account if I cannot control it from my entertainment system. 

Thanks,

Jeff L. 

Moderator Edit: Changing title for clarity

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8 Replies

TannerPandora
Moderator
Moderator

Hi @jlust! Welcome and thanks for posting to community. 🎧

Sorry for any confusion. Because individual manufacturers are usually responsible for the implementation of the Pandora application, some devices may lack Pandora Premium's features.

At this time, Pandora Premium is available on our website, as well as the devices listed here.

There is a suggested feature in our Feature Request board to expand Premium to all devices. You can check out this post and vote by clicking here.

Tanner | Community Moderator

- Let's share music in the Playlist Swap

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jlust
Underground

Thanks for the info TannerPandora,

It appears you guys don't in your list.

Did Pandora go by the wayside in support for the Sony Blu-Ray about the same time Amazon did?..2020? The unit is circa 2016..it really isn't all THAT old...Slacker; WildTV, etc are still using the platform; although I haven't tried to link to the premium package with either Slacker or WildTV. Pandora was my first foray into the premium content.

Sure would like to see Pandora take another "peek" at supporting this platform. This unit works perfectly fine in all aspects, and am not looking to replace. Since it appears that it isn't supported at this time; I will probably rescind my membership to Premium; unless Pandora makes a policy change to support.

Thanks,

Jeff L.

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jlust
Underground

TannerPandora,

That is to say give a "poke" to your manufacturer that they need to support this Ray. A lot of us out here still are running with the Sony Blu-Ray.

Thanks,

Jeff L.

 

TannerPandora
Moderator
Moderator

Thanks for the feedback @jlustWe are actively working on making Pandora Premium's features available through more devices.  For now, you can expand your Pandora Premium experience using Chromecast or Apple AirPlay, 

Tanner | Community Moderator

- Let's share music in the Playlist Swap

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bobrek
Local Performer

I have Pandora Premium. I was skipping through songs on the '24 Frames (Jason Isbell)' station. I eventually got an error saying I was only allowed 7 skips per hour.

Is that an expected message?

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AdamPandora
Moderator
Moderator

@bobrek Could you tell me a bit more about what is happening? Were you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Can you provide me with a screenshot of what you're seeing if it happens again?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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bobrek
Local Performer

**ahem**.  I typed out a long response and it does not show up.  Anyway,  I'll try again. 

I am using a Samsung Galaxy 20 Ultra 5G streaming Pandora Premium through the HEOS app to my Marantz receiver.

What I discovered while typing my very eloquent initial reply, is that I can skip a boatload of times when just using Pandora on my phone, so it appears to be HEOS related. Yes, I did verify that I am logged into Premium via HEOS. 

I can't get a screenshot at the moment,  but the first message was very specific about only 7 skips per hour. A subsequent skip produced the generic 'Pandora limits the number of skips...' message.

Thanks for your prompt reply and help. 

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AdamPandora
Moderator
Moderator

Thanks for following up with that information.

I moved your post over to this existing thread: Devices that Support Premium

Because individual manufacturers are usually responsible for the implementation of the Pandora application, some devices may lack Pandora Premium's features.

At this time, Pandora Premium is available on our website, as well as the devices listed here.

This includes increased skips and replays which are currently available on the devices listed here.

There is a suggested feature in our Feature Request board to expand Premium to all devices. You can check out this post and vote by clicking here.

Hope this helps!

Adam | Community Moderator

Let's share music in the Playlist Swap

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