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Email and/or password isn't recognized on Roku

jstovall
Local Performer

I want to access pandora through my roku.  When I type in my email and password, the response is that one or the other is not valid.

Moderator Edit: Edited title for clarity

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AdamPandora
Moderator
Moderator

@jstovall To clarify, is your Roku the only device your email/password isn't getting accepted?

Please try signing into your Pandora account on a computer or mobile device to confirm.

If your email/password isn't getting accepted on the Pandora website/mobile app either, please try resetting your password to see if that helps.

You can find instructions for resetting your password here.

Let me know how it goes.

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