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Google Next Mini Promo - Delivery

Local Performer
I had redeemed my promo code for the Mini Nest.  I had filled out the proper delivery information but still have not received the device.  I tried to reach out to the help desk and was giving the wrong email for support.  I've noticed others are having problems with this "promo" as well.  Is this a scam to get access to our accounts?  Could someone please help me with this matter?
Thank you, 
Rishia Lee
Moderator Edit: Changing title for clarity
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Hi @roami! Thanks for posting.

Since Google is fulfilling these orders, for further assistance regarding an already placed order, please contact the Google Play support team.

If you have any other questions related to your Pandora account, just let us know.

Tanner | Community Moderator

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