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Grace Radio: Pandora won't load

jameswbush
Local Performer

My computer or my Grace Primo digital radio won't load Pandora. The app on my PC just opens to a page with the Pandora logo. My wifi signal is strong, and all other sites work fine. All stations, except for Pandora, can be heard on the Grace radio.

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @jameswbush! Thanks for posting to community!

Are you still having trouble connecting to your Grace Digital Radio? I checked in with our engineering team and there were no outages reported on Sunday.

If you're having trouble, I would try rebooting your connection: 

  1. Shut down your device completely;
  2. Unplug your modem and router, wait one full minute, and then plug them back in;
  3. Wait five more minutes to allow the modem and router to fully boot back up;
  4. Turn your device back on and try Pandora again.


Tanner | Community Moderator

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